Website Privacy Policy

Scope of this policy

This policy describes how Sleep & Change Specialists, LLC handles information collected through this website at sleep-change.com. It is a website privacy policy, not a clinical privacy notice.

Protected health information created or received in the course of clinical care is governed separately by our Notice of Privacy Practices. Information you enter into this website is not part of a medical record, and using this website does not create a clinician and patient relationship.

Information you choose to provide

This website collects information only when you choose to send it.

• Inquiry and contact forms. Clinical, consulting, speaking, and program inquiry forms assemble your answers into an email message that opens in your own email program. You review and send it yourself, and it arrives at info@sleep-change.com, where it is stored in the practice email account. The website does not store these submissions in a database.
• Email list and notify signups. If you sign up for the Aligning Rhythms email list or ask to be notified about a specific program or tool, we store the email address you provide, an optional first name, the page you signed up from, the exact consent wording you agreed to, the consent version, and the date and time. Each consent is separate and purpose specific. Signing up for one does not add you to another.
• Anonymous educational questions. The Ask Dr. Mason form does not request your name, email address, phone number, or account information, and contains no hidden contact fields. Questions are stored privately for review and are never published automatically.

Please do not send clinical details, diagnoses, medications, or other sensitive health information through this website. Forms on this site are not designed to collect health information.

Information collected automatically

Like nearly all websites, our hosting and security infrastructure processes limited technical data required to deliver pages and protect the site, such as an internet protocol address, browser and device type, requested page, and date and time. This data is used for delivery, security, spam and abuse prevention, and rate limiting.

This site does not currently use third party analytics products, advertising pixels, session replay or heat mapping tools, remarketing tags, or social media tracking pixels. Some pages record simple interaction events in your browser only, so the site can be improved later if an analytics provider is ever added. Those events contain no names, email addresses, free text, or health information, and today they are not transmitted anywhere.

How information is used

• to respond to inquiries and administrative requests;
• to send the specific email communication you asked for, and nothing you did not ask for;
• to review and, if selected, publish anonymized educational questions;
• to operate, secure, and improve the website;
• to meet legal, professional, and recordkeeping obligations.

We do not sell personal information, and we do not share it for cross context behavioral advertising.

Service providers

A small number of providers process information on our behalf so this website can function:

• Website hosting and database. Our hosting and managed database platform stores signup records and submitted questions and serves the site.
• Transactional email delivery. A managed email service delivers confirmations and internal notifications, and records delivery logs.
• Practice email. Inquiry emails you send arrive at and are stored in the practice email account.
• Content delivery and web fonts. Images are served from a content delivery network, and typefaces are loaded from Google Fonts. Those providers receive the technical request data described above, including an internet protocol address.

Cookies and similar technologies

This site does not use advertising or analytics cookies. A detailed description of the limited technologies in use is in our Cookie Policy.

Data security

We use reasonable administrative and technical safeguards, including encrypted connections, access controls, restricted database policies, and rate limiting on public forms. No website or email system can be guaranteed to be completely secure, so please consider carefully what you send by email or through any web form.

Retention

Email signup records are kept while your consent remains active and for a reasonable period afterward to document that consent and to honor unsubscribe requests. Submitted questions are kept for editorial and recordkeeping purposes. Inquiry emails are retained in the practice email account consistent with business and professional obligations.

Your choices

You can unsubscribe from any email list using the link in the message or by writing to info@sleep-change.com. You can ask what website information we hold about you, ask that it be corrected, or ask that it be deleted, and we will respond consistent with applicable law. Depending on where you live, state privacy laws may give you rights to access, correct, delete, or obtain a copy of personal information, and to appeal a decision. Requests made to info@sleep-change.com are handled the same way regardless of residency.

Requests relating to clinical records are handled under the Notice of Privacy Practices rather than this policy.

External links

This site links to professional organizations, directories, publications, and other third party resources for informational convenience. We do not control those sites, and their privacy practices are their own.

Children

This website is intended for adults. Some educational content concerns children’s sleep, but it is written for parents, caregivers, and professionals. We do not knowingly collect personal information from children. If you believe a child has submitted information, write to info@sleep-change.com and we will remove it.

Not for emergencies

This website is not monitored continuously and is not an emergency service. If you are experiencing a medical or mental health emergency, contact emergency services or an appropriate crisis resource in your location.

Changes and questions

We may update this policy as the website changes. The effective date above reflects the current version. Write to info@sleep-change.com with any question about this policy or about information you have sent.